The Importance of Product Warranties

After adding a new HVAC system to your house, you won’t want to deal with unexpected repairs. Unfortunately, product defects outside the installing HVAC contractor’s control might happen. Neither you nor the contractor is at fault in these circumstances. Such problems can’t be foreseen. Since that’s the case, it makes sense that the manufacturer should cover repair costs through a product warranty. All manufacturers of quality heating and cooling products offer such a safeguard to anyone who purchases one of their units.

Product warranties play a helpful role in protecting homeowners from unnecessary expenses. Some households might find their budgets limited, and paying for unexpected repairs could hurt their savings accounts. If you’re interested in upgrading your HVAC system, you should look carefully at the warranty offered by the manufacturer. It could cover the costs of some significant mechanical issues.

What a Warranty Actually Does

A warranty reflects a contractual guarantee indicating manufacturer-backed quality assurances. Essentially, the manufacturer suggests there’s nothing wrong with the design, construction or performance of the product purchased. For example, upon installing a new furnace inside the home, you should not expect faulty wiring, broken burners or other unforeseen defects to undermine its performance.

Ultimately, the benefit of a warranty is the expense it can save the customer. Warranties detail coverage and payments for parts and labor. The labor coverage may even prove most valuable. A mechanical component might not cost very much, but the extensive labor required to replace that part could run into several hundreds of dollars. Even a simple job may require several hours to complete. Again, since the manufacturer committed the error, the manufacturer pays for everything.

Terms and Conditions Exist With Warranties

Expect the warranty to come with reasonable terms and conditions. In particular, reimbursements for both parts and labor are usually restricted by a defined time limit. Parts could come with a 10-year guarantee, for instance, while labor may only be covered for two years. Review your paperwork’s terms and conditions to find out precisely what’s covered and for how long. Doing so could assist with preparing for any potential problems.

Eventually, wear and tear affect any mechanical device. Warranties don’t deal with wear and tear, though. The customer takes on the responsibility to avoid neglect and to perform routine service on the equipment. If the system breaks down due to lack of maintenance, that’s not the manufacturer’s fault.

Don’t Void the Warranty

Voiding the warranty means that, due to the customer’s actions or inactions, the manufacturer no longer has to pay for a covered issue. For example, if the warranty specifically states not to remove and replace particular parts via a do-it-yourself job, the entire warranty may no longer remain in effect after this occurs. The warranty contract provides specifics about what actions may void the coverage. Clarifying any areas that seem confusing might be advisable because you won’t want to void the agreement accidentally.

Access to Top Repair Professionals

Manufacturers frequently work with designated contractors to promote the sale and installation of their HVAC systems. Similarly, they sign deals with contractors to perform warranty repairs. For customers, selecting the cheapest or the closest contractor might not be the best plan when looking for repair technicians. Fortunately, manufacturers are usually affiliated with particular warranty repair providers. You should always check your agreement before selecting one.

You might not know who is best qualified to fix a particular furnace or air conditioner. The manufacturer often establishes criteria and certifications necessary for the technicians designated to perform warranty-based repairs. Essentially, the manufacturer presents a roadmap for where to go. If you’re in doubt about whom to call, turn to Rosenberg Plumbing & Air in San Antonio for assistance. We’re affiliated with various manufacturers, and we can handle heating and cooling repair, installation and maintenance.

Moving Quickly With Fixing the System

Rush jobs are never a good thing, but expediency proves preferable to long repair delays. When the job is in the hands of someone who knows how to repair a particular model, expect the fix to move more quickly. Take that as another benefit provided by a warranty. After all, furnaces and air conditioners may break down at inconvenient times.

Warranty Extensions

As noted before, warranties don’t last forever. However, you may be able to prolong the coverage. Look into options for extending your warranty. The manufacturer or a third-party could make an extension offer. When dealing with a third-party, perform the necessary research to determine its reputation in the marketplace. You’ll only want to sign an agreement with a company that delivers on its promises.

Rosenberg Plumbing & Air stands at the ready to help customers with a full range of heating and cooling jobs, and we’re accustomed to performing warranty work on various makes and models. Our technicians also meet requests for ductwork and indoor air quality services. We’ve received accreditation from the BBB and the Angie’s List Super Service Award. If you have any questions or needs, call our office today.

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