Expectations for Your HVAC Repair Appointment

Dealing with a heating or cooling system that needs major repairs or replacement can be stressful. Trying to find a reliable and professional company to handle the job can add stress to this situation.

Fortunately, most HVAC companies are experienced and wholly committed to providing superb customer service and expert work. Rosenberg Plumbing & Air understands your concerns, and we always follow the same processes of superior service for every job we undertake. You can expect the same services every time.

Certified and Licensed Technicians

When you’re researching a professional heating and cooling company, you’ll want to know about certification and training. HVAC certification means that the technicians are qualified to install, repair, and maintain heating and cooling systems in their state and have passed exams.

There are three main types of certifications: the North American Technical Excellence (NATE) certification, the HVAC Excellence certification, and the EPA federal certification to handle refrigerants. Rosenberg Plumbing & Air is fully certified and licensed as well as bonded and insured in the state of Texas, and we have an A+ rating with the Better Business Bureau.

On Time and Courteous

Any heating and cooling company that’s reputable will be sincere about gaining and retaining satisfied customers. This means that HVAC professionals will work diligently to be on time and courteous and leave a clean work area. If you have any questions, they’ll usually try hard to answer them. We here at Rosenberg Plumbing & Air are always on time and work as efficiently as possible.

Guarantees and Follow-Up Appointments

Often, a heating and cooling company will have a stated policy about what types of support it gives its products and services. This usually will involve following up on how the repair or installation is working and may include some type of customer satisfaction guarantee. When you partner with Rosenberg Plumbing & Air, you’ll receive our guarantee of support and follow-up services after all of our jobs.

Rosenberg Plumbing & Air has the experience and training you want when you need reliable heating and cooling service in San Antonio and the surrounding communities. With more than 30 years of experience providing exceptional work, we can handle any type of heating and cooling servicing. We’re always dependable, honest, and upfront with our pricing. Contact us today for all your heating and cooling needs.

Tags: , ,